2022 – the international year of many hats

Hi, I’m Lisa and I’m a creative communications professional. I wear a lot of hats. Both literally and metaphorically (and I’m always on the quest for magnificent millinery to fit my sizeable head). 2022 was an interesting year, personally and professionally.

From L:R: 1. Visiting Red Hat Towers 2. Featuring in The Times as part of the Colour Walk 3. My new “press hat” on way back from Australia 4. My QuizMaster hat 5. Wearing my large oversize hat at the Colour Walk 6. Wearing a crown as Queen of Hearts 7. Wearing a sun hat while on a photographer’s walk 8. Wearing a headpiece from Natalie Webb (pic by Danny Jackson)

International travel opened up once again – and I took full advantage. The nature of my work meant I could spend a little more time with friends and family, and I’ve been spending more time hanging out with fellow artists too!

10 highlights from my year include:

  1. Devising the user-centred content strategy for a manufacturing company’s new website – I interviewed a diverse range of users including someone running the lab at a nuclear power plant in Canada!
  2. Contributing to the Clearbox Employee Apps and Employee Experience platform reports, which improved my knowledge of the tech available to help organisations communicate
  3. Spending time with the tribe of wonderful, colourful creative people at the Colour Walks in London and Brighton
  4. Establishing a local meet-up called #ItsPubOClock to help connect others like me who often work from home, but want to meet new people.
  5. Helping a communications team consider what good might look like for their intranet, and unpack their existing governance challenges
  6. Taking part in Dulcie’s creative Sketchfest workshops and Sketchybition and improving my sketching abilities
  7. Being part of the agenda of the fabulous IABC World Conference in New York, and finally finding a membership organisation that feels right for me and my skillset.
  8. Delivering content design training to large organisations with Christine at Crocstar to help people understand about creating accessible content
  9. Attending the Step Two digital employee experience conference in person in Sydney – reconnecting with some wonderful intranerds and meetings others in person for the first time
  10. Co-hosting an episode of the WB-40 podcast as well as getting to meet some of the gang in-person, too

I also visited Red Hat Towers, went out and about solving an immersive puzzle in Swansea, joined a photographer’s walk with photographer extraordinaire Danny Jackson, took part in a fantastic retreat run by Laura Brunton, filled a pub with friends and family for my 40th, ran a Taskmaster-style game event for ~35 people and more.

Independent consultants don’t operate in isolation, and 2022 feels like a year where I’ve properly (re)found my tribes – and I’m looking forward to seeing what 2023 has in store.

L:R 1. With Catherine Grenfell at the White Rabbit Gallery in Sydney 2. With the Step Two gang in Sydney 3. At a Colour Walk in Leake Street 4. With Christine Cawthorne 5. With Laura Brunton at the IABC event in London 6. At IABC World Conference in New York 7. With Kurt Kragh Sorenson in London

I help organisations improve the way they communicate. I’m usually the techiest person in a comms team, or the commsiest person in a tech or product team – or am brought in to advise teams on the best way forward.

Over the years I’ve worked in-house, vendor and agency-side, freelance, as a contractor, consultant and associate. I’m often found working in and around intranets and internal comms, as well as managing digital products and projects for large organisations.

I bring an artist’s perspective to visualising business processes and customer journeys and help connect people and ideas. If you’d like to connect with me, drop me a line at lisa [@] or find me on LinkedIn.