{"id":360,"date":"2024-12-31T17:52:44","date_gmt":"2024-12-31T17:52:44","guid":{"rendered":"https:\/\/lisariemers.com\/?p=360"},"modified":"2024-12-31T17:52:44","modified_gmt":"2024-12-31T17:52:44","slug":"what-is-it-i-actually-do","status":"publish","type":"post","link":"https:\/\/lisariemers.com\/index.php\/2024\/12\/31\/what-is-it-i-actually-do\/","title":{"rendered":"What is it I actually &#8220;do&#8221;?"},"content":{"rendered":"\n<p>I&#8217;ve been reflecting, as is typical at this time of year, on the sort of work it is I actually do. I&#8217;m an independent contractor and consultant who works in and around business and technology. I love and hate intranets, care a lot about accessibility, and provide user centred content design and copywriting services to clients. <\/p>\n\n\n\n<p>In FY24 I had the privilege of working on a number of really interesting projects, getting under the skin of some large and complex organisations to understand more about their requirements.<\/p>\n\n\n\n<p>I took part in several discoveries working with some brilliant people in different agencies. I love talking to people &#8211; and getting to conduct user and stakeholder interviews is one of the things I&#8217;ve really enjoyed.<\/p>\n\n\n\n<p>I&#8217;ve developed content strategies, delivered copywriting and editing services, facilitated some fascinating workshops and helped an organisation understand how to get the most out of their collaboration tools. <\/p>\n\n\n\n<p>I&#8217;ve continued to provide reviews of intranet and communications software for the ClearBox report. <\/p>\n\n\n\n<p>The bars in this chart probably aren&#8217;t quite as discrete in reality, as some of the projects I&#8217;ve worked on have multiple facets to them, too. At nearly 30% labelled as discovery, there&#8217;s certainly overlap with user research and content strategy. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-style-default\"><a href=\"https:\/\/lisariemers.com\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-31-170815.png\"><img loading=\"lazy\" decoding=\"async\" width=\"987\" height=\"675\" src=\"https:\/\/lisariemers.com\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-31-170815.png\" alt=\"A bar chart which shows I delivered: Discovery 29.9%, Content strategy 25%, User research 24.1%, Editing 7.9%, Software review 4.9%, Copywriting 4.2%, Collaboration 3.4%, and Facilitation 1.9%.\" class=\"wp-image-363\" srcset=\"https:\/\/lisariemers.com\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-31-170815.png 987w, https:\/\/lisariemers.com\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-31-170815-300x205.png 300w, https:\/\/lisariemers.com\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-31-170815-768x525.png 768w\" sizes=\"auto, (max-width: 987px) 100vw, 987px\" \/><\/a><figcaption class=\"wp-element-caption\">Bar chart which shows discovery, content strategy and user research have been the biggest areas I&#8217;ve invoiced for in FY24<\/figcaption><\/figure>\n\n\n\n<p>According to the statistics, FY24 was (still) all about intranets, with 87% of my invoices being intranet and digital workplace related. Underpinning all of this is putting the user at the heart of my work. Accessibility is something I aim to weave into every piece of work &#8211; you&#8217;ll notice that it&#8217;s not a standalone service I&#8217;ve invoiced for, but it&#8217;s baked into the work I deliver. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/lisariemers.com\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-31-170716.png\"><img loading=\"lazy\" decoding=\"async\" width=\"810\" height=\"592\" src=\"https:\/\/lisariemers.com\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-31-170716.png\" alt=\"&quot;87.2% of work was on Intranets, followed by AI at 8.6%, Collaboration at 3.3%, and Technology at 0.9%.&quot;\" class=\"wp-image-364\" srcset=\"https:\/\/lisariemers.com\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-31-170716.png 810w, https:\/\/lisariemers.com\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-31-170716-300x219.png 300w, https:\/\/lisariemers.com\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-31-170716-768x561.png 768w\" sizes=\"auto, (max-width: 810px) 100vw, 810px\" \/><\/a><figcaption class=\"wp-element-caption\">Pie chart that shows 87.2% of my work in FY24 was related to intranets <\/figcaption><\/figure>\n\n\n\n<p>At 8.6% working on AI related projects, it&#8217;s much less than the <a href=\"https:\/\/www.ft.com\/content\/33dfaec4-b5e7-4eca-a869-cdd33d447e65\" data-type=\"link\" data-id=\"https:\/\/www.ft.com\/content\/33dfaec4-b5e7-4eca-a869-cdd33d447e65\">20% BCG predicted<\/a>, although given my recent work has been entirely based on support for an AI-based project, let&#8217;s see what the rest of FY25 has in store! <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">So what don&#8217;t I (always) get paid for?<\/h2>\n\n\n\n<p>It&#8217;s hard to quantify the other work I&#8217;ve <em>not<\/em> been paid directly for. I love co-hosting the WB-40 podcast where I get to have fascinating conversations with people, about business and technology. I&#8217;ve featured on other peoples&#8217; podcasts and webinars, too. <\/p>\n\n\n\n<p>Podcast episodes I was in last year include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Various episodes in the <a href=\"https:\/\/wb40podcast.com\/\">WB-40 podcast<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/prandlattes.com\/episodes\/a-latte-with-lisa-riemers\/\">PR and Lattes with Matisse<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.minterdial.com\/2024\/05\/lisa-riemers\/\">The Minter Dialogue with Minter Dial<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/iabcemena.com\/2024\/05\/08\/communication-trends\/\">IABC EMENA&#8217;s podcast with Monique Zytnik<\/a><\/li>\n<\/ul>\n\n\n\n<p>I get a lot of joy out of connecting people, and ideas. I loved presenting about accessible communications at IABC World Conference in Chicago. and I&#8217;ve had some paid speaking opportunities which might make it into next year&#8217;s roundup too &#8211; I&#8217;d love to see that bar grow!<\/p>\n\n\n\n<p>I also love hosting my regular <a href=\"https:\/\/bsky.app\/profile\/itspuboclock.bsky.social\">#ItsPubOClock<\/a> meetup as a way for folks who often work from home in SE London (or want an excuse to pop out) to meet new people. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Looking ahead to FY25<\/h2>\n\n\n\n<p>I&#8217;m looking forward to continuing to work with my co-author and collaborator Matisse Nelis as we work together on our book about accessible communications!<\/p>\n\n\n\n<p>I&#8217;ve also been developing some training and e-learning materials for clients &#8211; training is something I&#8217;ve done a lot of in previous years, although wasn&#8217;t something I worked on that much over the past financial year. <\/p>\n\n\n\n<p>I&#8217;m looking forward to working with more clients on their intranet-related projects and helping them communicate more clearly and accessibly with their employees and partners.<\/p>\n\n\n\n<p>I&#8217;d love to expand my paid facilitation and speaking opportunities in the future. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>I&#8217;ve been reflecting, as is typical at this time of year, on the sort of work it is I actually do. I&#8217;m an independent contractor and consultant who works in and around business and technology. I love and hate intranets, care a lot about accessibility, and provide user centred content design and copywriting services to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-360","post","type-post","status-publish","format-standard","hentry","category-uncategorised"],"_links":{"self":[{"href":"https:\/\/lisariemers.com\/index.php\/wp-json\/wp\/v2\/posts\/360","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lisariemers.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lisariemers.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lisariemers.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lisariemers.com\/index.php\/wp-json\/wp\/v2\/comments?post=360"}],"version-history":[{"count":1,"href":"https:\/\/lisariemers.com\/index.php\/wp-json\/wp\/v2\/posts\/360\/revisions"}],"predecessor-version":[{"id":365,"href":"https:\/\/lisariemers.com\/index.php\/wp-json\/wp\/v2\/posts\/360\/revisions\/365"}],"wp:attachment":[{"href":"https:\/\/lisariemers.com\/index.php\/wp-json\/wp\/v2\/media?parent=360"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lisariemers.com\/index.php\/wp-json\/wp\/v2\/categories?post=360"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lisariemers.com\/index.php\/wp-json\/wp\/v2\/tags?post=360"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}